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Home | Customer Service | Customer Service Counter Agent - Maersk Line - job in Liberia

 
Customer Service Counter Agent - Maersk Line -- Maersk Line   Job Details
COMPANY PROFILE/OVERVIEW:

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world. Your promise. Delivered.

 
JOB DESCRIPTION:

- Handle general enquiries
- Issue Delivery Order
- Receive manifest amendment requests
- Issue invoice to customers
- Train customers on using the counter kiosk to issue invoice and track shipment.
- Log invoice disputes for walk in customer
- Train customers on My Finance
- Track shipments for customers and train them on how to track online
- Receive new customer registration details
- Receive correspondence and route to correct parties

 
JOB REQUIREMENT:

- Good knowledge about SOP‘s, internal processes
- Competent and professional behavior on the phone as well as in writing.
- Cross-functional perspective
- Being team player and generate and maintain a good atmosphere in your team and beyond.
- Professional correspondence

 
APPLICATION SHOULD BE ADDRESS TO:

please apply on the website: www.maersk.com

Career>Liberia>Customer Service Counter Agent

 
 
 
Job Category:   Customer Service
Job Type:   Permenent
Job Location:  
Job Posted:   Feb 06, 2018
Job Expires:   Feb 28, 2018
     
     
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